Let’S Review
Your NEEDS
Making the Switch to SureTec IT
Switching IT companies can bring many benefits, such as access to new technologies, fresh perspectives, and a greater focus on customer service.
With SureTec, we help identify and address existing IT problems and provide recommendations for improvement. With us, your business can stay up-to-date with the latest technologies and gain a competitive advantage.
Experience First Class
IT Service
Around-the-Clock Support
With our multiple offices, we support you across time zones to enhance your business support. Plus we are available 24/7 for emergencies.
Weekly Proactive Visits
We believe being proactive is the best medicine. We visit your location once a week to check in on your employees and make sure there are no lingering issues.
Modern Communication
You deserve better communication from your IT department, so we built it. Every customer has their own status page with up-to-the-minute reports on the status of their systems.
Managed Backups
Using advanced cloud monitoring software, we manage your backups and reduce your risk of losing data. Should you ever get hit with a cyberattack or hardware failure, we can get your business back up and running quickly.
Advanced Monitoring Tools
We utilize industry leading tools to remotely support and monitor all of your machines. This allows us to respond faster to issues compared to many of our competitors.
We Make Switching Easy
Switching to a new IT provider can be a daunting task, but with SureTec, the process is simple and stress-free. Our four-step process ensures a smooth transition and minimizes any disruptions to your business.
Contact Previous IT Provider
We contact your previous IT provider and request information about your current IT setup, including configurations and access credentials. This information will help us transition your systems smoothly and minimize any disruptions.
Tool Stack Deployment
The next step is to deploy our tool stack. In this step, we will set up and configure the new tools and software that your organization will use. This includes our EDR anti-virus, spam filtering, off-site backups and DNS filtering.
Review and Audit
We review your IT documentation to identify any gaps or areas for improvement. This involves checking your processes, configurations, and support documentation for accuracy and completeness. We update any missing or incomplete information to ensure a clear understanding of your IT infrastructure to help support you better.
Finalize Onboarding
Finally, we work with you to create onboarding and offboarding policies. We also establish work processes to manage your IT infrastructure effectively. By finalizing these policies and processes, you’ll be better equipped to manage your IT environment and minimize security risks.
OUR SPECIALTIES
Cybersecurity
Cloud Services
Infrastructure
IT Staffing
FROM OUR CUSTOMERS
Our 5 Star Service
No Waiting
We answer every call in 5 minutes or less.
No Escalations
Our Tier 3 IT specialists are equipped to handle every problem–big or small.
No Surprises
Our no contract, flat-fee managed IT support means less headache for you.